Job Impuls AG, Ihr kompetenter und regionaler Partner bei der Suche nach spannenden Temporär- und Dauerstellen im kaufmännischen Bereich. Wir unterstützen Sie bei Ihren Karriereplänen und eröffnen Ihnen neue Möglichkeiten.

For a client in the banking industry in Zurich are we looking for an

IT Onsite Supporter (100%)

Responsibilities 

• Responsible for correct installation of End User work place HW (PC, Telefone, printer etc.)
• Work on projects to implement office moves and other changes
• Setup, deploy, replace and maintain of all user systems including laptops, desktops and hand held devices.
• Support global Service Desk for tasks/incidents they cannot do remotely.
• Assist, support and instruct user with managing incidents, problems and service requests on any of the installed systems and applications
• Follow requests through to closure and escalate to the correct department as defined in the valid incident management support process
• Documenting and monitoring of all open requests and incidents
• Take responsibility over all coordination tasks between users and IT-departments in Zurich
• Travelling to remote offices as necessary

Requirements

• apprenticeship in a technical profession, college diploma or equivalent education/experience
• Wide IT knowledge and extensive interests in IT technologies
• Good analytical and coordination abilities
• Experience troubleshooting Desktop issues.
• Solid technical knowledge of all Windows desktop applications including Active Directory
• Min. 3 years’ experience in a similar role (1st-Level and Onsite)
• Excellent oral and written English language skills
• Fluent oral and written Italian language skills
• Additional German language skills are an advantage

Haben wir Ihr Interesse geweckt?
Dann freuen wir uns auf Ihre Online-Bewerbung oder kontaktieren Sie uns einfach und unkompliziert via Telefon oder E-Mail.